I’m using the widget-data-table in the Service Portal to display a list of Incidents.However, users without any roles can still see the “New” button and are able to create new Incident records.Why is this happening, and how can I fix it?
I have a product offering catalog, I want to view it on service portal. I have created a new category as per my project needs which do not fall under any of the OOTB service catalogs. How can i attach the product offering category to service portal ...
We have some sensitive articles where even KM Admins should not be able to view. They currently live in our Human Resources Knowledge Base under two specific categories. We already have User Criteria set up and a custom ACL written on kb_knowledge.te...
Hi Community, I have requirement to show the data from table in table format but only latest 3 records so I have copied the 'Data table from instance definition' and added the record_limit option in option schema, but this widget is calling a interna...
What happens if no CSS is defined within a Service Portal?1 . Bootstrap defaults are used 2 . CSS variables on the default Service Portal record are used3 . The default CSS Specified within System Properties will be used 4. Nothing will be displayed ...
How can users be allowed to view a Service Portal page without logging in first? 1 . Activate the service Portal User Criteria Support plugin 2 . Check the Public filed on the Service Portal record 3. Leave the Roles field empty on the Page record 4 ...
Which is a capability that User Experience Analytics provider?1 . Dashboard views of Service Portal Security risks 2. Dashboard views of Service Portal AI Search metrics 3. Dashboard views of Service Portal usage metrics 4. Dashboard views of Service...
When a user is trying to resolve an Incident from Service Portal, I need to prompt the user to populate few mandatory fields like: Service and Service offering, Resolution Note. I tried this using client script but it does not work for service portal...
Hi all, my Google Fu must be off and I was wondering if anyone could help. A few years ago I was part of a SAMpro demo that showed us how we could reclaim unused software etc. During that demo, they showed us an 'app portal' front end that internal u...
We have a custom table, and the owner of this process would like us to present the table in our Portal, which is not a problem. The process owner is asking us to incorporate a table search on the fields displayed, which is doable. The issue we are ...
HiI would like to create a page in portal behind the Request something button.Page will have following requirements:1. Not user OOB page.2. Menu will have all sub catagories only.3. Each catalog item will have a Button , to represent it for user to c...
Hi.Hi all I am after a little help!Our guest WiFi Status historically we have updated the widget shown in the attachment with the password weekly for users to see when visiting our service portal. Visitor access to the WiFI has been updated recently ...
Hi, I've created a new widget that is a button that when pressed it will populate a field with current date and time and update the record. Unfortunately, it's not actually saving the record - the value is being passed to the field and if I manually...
Hi All,I have a requirement to display a message on right side of Request form if the Catalog Item Variable values meet a condition.I have created a widget to display message on the right side of "SC Catalog Item" page. I need your help in setting co...
