Add user to group

[tiagomacul]

How to add user to group / Add & Remove Users from Groups

Image	Description
	>> All
	01. Navigate to >> System Security > Users and Groups > Groups
	02.Search by and select your group
	03. Select "Group Member" TAB
	04. Click Edit
	05.  To add a member to the group. Locate the member by searching their name in the Collection box. (search by name as it appears in Banner) Then either: Double click the name to move to the Group Members list. With the name selected click the arrow to move them to the Group Members list To remove a member from the group.                             Then either: Double click the name to remove them from the Group Members list. With the name selected click the arrow to remove them from the Group Members list.
	06. Click Save

• Roles, not groups: ServiceNow uses roles to define permissions and access levels. Key administrative roles include:

  • admin: This role grants the highest level of privilege, essentially full access to the system.
  • security_admin: Focuses on security-related configurations and user/group management.
  • Other specialized admin roles: There are roles for specific admin functions (e.g., network admin, ITOM admin)

• Users are assigned roles: Administrators are typically users who have been assigned one or more of these administrative roles.

• Groups can help, but aren't the core: Groups in ServiceNow are more for organization and assignment of tasks/records. You could create a group called "Administrators" and add users with admin roles to it. However, this group itself doesn't automatically grant admin rights.

• BEST PRACTICE
  • Create User
  • Create Group
  • Placed the user(s) into the group
  • Assign roles to the group
• . 

• Script summary
• Create a group
• Create a user
• ServiceNow Seven Best Practices for User and Group Management: A Guide for Platform Administrators.
•  

[markdexter]

Where do I find System Security?

[tiagomacul]

@markdexter 

That's a broad question. To best assist you, could you please provide more details about what you're looking for?

I understand. When you say "System Security," are you referring to the security settings that administrators use?