Dynamic Response Templates in Agent Workspace

[Community Alums]

Hola Community,

I was recently asked a question by one of our fellow community members, if we can have Dynamic Response Templates. As, it had been long since I worked on Agent Workspace, I did some R&D and found it and made a short video on how to configure it.

I hope it will be useful to community members out there.

Please subscribe to my channel

https://www.youtube.com/c/HarditSingh

Please mark this article as Helpful if it helped you.

Cheers,

Hardit Singh