The operation of a productive CMDB requires a permanent maintenance of all associated classes and rules, which also means that you spend a lot of time in the CI Class Manager.
And especially the permanent lookup for the right CI class in the hierarchy can be a time-consuming activity.
It would therefore be helpful if you could jump from the record or the list view directly to the right node in the hierarchy of the CI Class Manager.
open CI Class Manager at list view
open CI Class Manager at record view
And all you need is just the following simple UI action:
UI Action
First the current table name is determined here and then the CI Class Manager is opened in a new tab.
The attached update set contains the UI action for immediate use in your ServiceNow instance.
