How to hide NEW button or ANY button in list view for any table on the basis of view(s)!!!

[Palak Gupta]

Hey there!

Ever encountered an issue or a requirement where you have to hide NEW button on the list view on the basis of view(s) from all the users for a specific table(s)!!!

Here is a quick solution to this issue/requirement without any need to script it.

Let's take Incident table to show how this works but it applies for every table.

Before Changes are made

1. Go to UI actions and select the desired UI action(here it is "New" Button on "Self-Service" view).

2. In the related list of that particular UI Action, in UI Action Visibility tab.

3. Click on "Edit" button and select the desired view you want that NEW button shouldn't be visible and then click save.

4. Open the record created in a new tab and change "Visibility" field from "Include" to "Exclude" and click update.

And you are DONE!!!

Reload the list view and see the magic. 

After Changes are made

Try this out and let me know what do you think about it in the comments section.

If anyone is wondering what happens if "Visibility" field in UI View Action form is left as "Include", then stay tuned for that!!!

[Community Alums]

Very Helpful
and great work done by you 
thanks

[Snehal_Kolhe]

Hi @Palak Gupta ,

How to make it specific for ITIL users only, that users having ITIL role shouldn't be able to view NEW button in Self Service view, rest users should be able to see New on any view.

[Palak Gupta]

Hello @Snehal_Kolhe ,

So for which role you want to make it visible?

[Lkharat]

Very Helpful

Thanks @Palak Gupta 

[Joakim St_ckel]

Hi! 
How would you achieve to hide the "New" button on Global table? With no specific View... I need to hide this for users with a specific Company only.
The only conditions I may apply, are Record Conditions, Client Conditions and Script Conditions.
I tried to set view != (company specific view), but that didn't work...
Is there a Script Condition that may be applied for this?

[saikrishnag3019]

Hi @Palak Gupta , what is users should create record but not from new button?