If you miss any content, please leave it as a comment and I will add it to this article.
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My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.
For this reason, I have decided to handle such topics in individual community articles like this one instead.
What is the Now Platform?
Designed to be a highly flexible and easy-to-use development environment, the Now Platform enables nearly anyone – no-code to professional coders – to digitize and automate departmental and cross enterprise workflows, create mobile-first applications, streamline work with AI-powered experiences, and measure and optimize business processes, while mitigating risk. Enterprise organizations of every size and industry use the Now Platform’s wide variety of best in class out-of-the-box workflow applications for IT, security operations, customer service, and human resources.
ℹ️ For most of the platform capabilities, I have created individual pages. Please find them on page Knowledge Sources To Go
Entry point to the official product information pages
Entry point to the official product documentation
Summarized overview in one PDF file.
This guide provides a tour of its key features and functionality. The Now Platform supports a wide variety of plug-and-play apps for ITSM, security operations, customer service, and human resources. It is also a flexible, easy-to-use development environment that allows business operations users and developers to quickly automate tasks and workflows.
Platform Engagement Architecture Blueprint
Great overview of ServiceNow’s platform capabilities, but with a more user-centric focus.
The questionnaire information supports ServiceNow platform strategy, solution design, and maintenance.
A comparison of four complex ServiceNow architectural models
The information in this Success Insight describes different ways to implement ServiceNow. We don’t intend for you to use this document as a decision-making tool - instead, it’s critical that you consult with your ServiceNow implementation partner before you make a decision.
Trainings & Courses
Learning Path of a Pre-Sales Expert for the Now Platform 🔒
This pre-sales accreditation provides the foundation required to effectively introduce and position Now Platform.
Learning Path of a Sales Expert for the Now Platform 🔒
This sales accreditation provides the foundation required to effectively introduce and position Now Platform.
Articles & Blog Posts
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Videos & Podcasts
2022-08-23, by ServiceNow Community
What's new for the Now Platform in the Tokyo Release
In this session you will learn all about the Tokyo Release. What's new for the Now Platform and which topics to explore as you're preparing to upgrade.
2023-02-10 by ServiceNow Community
Utah features developers and admins care about
Join us as we share as many new and updated dev and admin features as we can fit in an hour. Our speakers will discuss:
- Developing and maintaining applications quicker and easier
- Driving improved visibility to your application development lifecycle
- Delivering even more amazing end user experiences
2023-04-04 by ServiceNow Community
New for the Now Platform in the Utah Release
Watch this session to learn about what’s new for the Now Platform in the Utah release. Product Success Managers Jon Lind and Jarod Mundt take us through the new and improved capabilities in Workflow Automation, Platform Security, Administration, Knowledge Management, and more.
2023-07-28 by ServiceNow Community
The power of the ServiceNow platform
The Now Platform drives growth while reducing costs providing end-to-end digital transformation. We take the data that sits in disconnected systems across organizations and apply intelligence to create efficiency and visibility to help make decisions faster. Pre-built workflow solutions put siloed data to work. Connecting data and people with configurable processes and purposeful automation at scale.
2023-09-21 by ServiceNow Community
What's new for the Now Platform in Vancouver
In this academy you'll learn what’s new for the Now Platform in the Vancouver release. Product Success Manager Paige Duffey and I take you through the new and improved capabilities in Workflow Automation, Platform Security, Platform Administration, and more.
Troubleshooting
