It’s really simple to make changes, which means that we end up with the right product more quickly.
A Single Platform to Automate Business Processes Across the Enterprise
The Now Platform delivers a System of Action for the enterprise. Using a single data model, it makes it easy to create contextual workflows and automate business processes. The platform’s Intelligent Automation Engine combines machine learning with automated actions to dramatically reduce costs and speed time‑to‑resolution. Anyone from business users to developers can easily build intuitive applications with modern experiences at lightspeed. With service catalogs to make requests, knowledge bases, and real‑time notifications accessible to all users, you can deliver proactive and frictionless service. Departments, work groups, and even devices can assign, prioritize, collaborate, and get down to root cause issues. Now, your business moves faster.
Single Data Model
A common set of core capabilities and reusable components are available to all of your ServiceNow cloud services or custom business applications. The single data model ensures no data silos. All the information from each application running on the Now Platform further enriches the platform resulting in exponential return on investment with each application added across the organization.
Intelligently Automate
The Intelligent Automation Engine brings machine learning to your everyday work, helping you get work done smarter and faster with new levels of automation. Now, data that you already have can be used to create finely‑tuned models that intelligently prioritize and route tasks across IT, security, HR, customer service, and other departments. You can find precise indicators of problems to prevent issues, benchmark your performance against peers, and predict performance. By combining intelligence with automated actions, you dramatically reduce costs and speed time‑to‑resolution. Your enterprise realizes game‑changing economics and works at lightspeed.
Modern User Experiences for Everyone
Any application user on the Now Platform can make requests through service catalogs, find information in common knowledge bases and be notified about the actions and information they care about the most. Intuitive apps will delight users with easily customizable user interfaces accessible from any device. Now you can deliver proactive and frictionless service.
Build Business Apps at Lightspeed
Application development tools allow anyone in your organization to quickly extend your ServiceNow solutions or build new, custom business applications.
Core Capabilities
What Our Customers Are Saying
Our business analysts now work directly with our internal business partners to create solutions.
Darrel Popowich
VP of IT
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APP STORE
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SOLUTION
Optimize Business Performance
Move fast, build faster. Automate business processes to speed your transformation.
CUSTOMERS
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See how customers are solving real business problems with apps built on our Now Platform.