Maik Skoddow
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Table of Contents

My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.

For this reason, I have decided to handle such topics in individual community articles like this one instead.

 

 

What is the Flow Designer?

 

Flow Designer is a Now Platform feature that enables rich process automation capabilities in a consolidated design environment. It enables process owners to use natural language to automate approvals, tasks, notifications, and record operations without having to code. You can expand the Flow Designer solution to integrate with external instances and third-party applications with a separate subscription to Integration Hub.

 

 

 

Product Information

Entry point to the official product information pages

 

Product Documentation

Entry point to the official product documentation

 

Data Sheet

Summarized overview in one PDF file

 

Workflow Automation - Center of Excellence (COE)

Entry page topic-related questions, articles & blog posts within the Community Portal

 

 

 

Trainings & Courses

 

Flow Designer course

Make applications more powerful by automating processes. In this course, you will use Flow Designer to make your application complete actions as part of an automated flow. You will also build actions and subflows to create reusable operations to use in your flows.

  

Configure Orchestration, Flow Designer, and IntegrationHub

Bridge the gap between Orchestration, Flow Designer, and Integration Hub with Configure Orchestration, Flow Designer, and IntegrationHub (Orlando)

 

Flow Designer Fundamentals

The self-paced courses can be taken back-to-back to learn about the product as a whole, or stand-alone if you would like to expand your knowledge on a particular Flow Designer component.

 

Flow Designer: Administration

In this interactive course, you will learn how to manage Flow Designer, its features, properties, and components, as a System Administrator.

 

Flow Designer: Error Handling

The Error Handler feature in Flow Designer enables flows to catch errors. Users can run a sequence of actions and subflows to identify and correct issues accordingly.

In this interactive course, you will learn how to handle an error in your flow by executing an action, flow logic, or subflow.

 

 

 

Articles & Blog Posts

 

ServiceNow Developer Blog

Blog posts on Flow Designer written by the ServiceNow advocates.

 

2020-09-30, by Justin Bakker 

Five signs you are ready to move to Flow Designer
Use Case: Once the incident is placed in On Hold State and Awaiting caller as on-hold reason then caller should get reminder notifications in predefined interval for 2 or 3 times and then even after the follow caller doesn't respond we will resolve the incident.

 

2020-04-27, by Ashutosh Munot 

Approval Reminder for Approval Records using Flow Designer

In this article I am going to show you how to create a flow designer for each approval record in your system and how this will trigger a notification for the approvers.

 

2020-05-18, by Ashutosh Munot 

Incident On Hold - Awaiting Caller Reminder Notification

Use Case: Once the incident is placed in On Hold State and Awaiting caller as on-hold reason then caller should get reminder notifications in predefined interval for 2 or 3 times and then even after the follow caller doesn't respond we will resolve the incident.

 

2020-09-30, by Justin Bakker

How Flow Designer makes it easier to use REST

Use Case: Once the incident is placed in On Hold State and Awaiting caller as on-hold reason then caller should get reminder notifications in predefined interval for 2 or 3 times and then even after the follow caller doesn't respond we will resolve the incident.

 

2021-02-19, by Lisa Holenstein 

Is your work flowing? What makes Flow Designer and IntegrationHub better and why you should migrate ...

This blog will provide you with a range of benefits in using the latest ServiceNow Platform Technology to help you bridge the gap and build a future-proof workflow and integration foundation for your organization. Let’s workflow it!

 

2021-08-23, by Maik Skoddow

Import Excel File from Inbound Email via Flow
This article presents an automated solution for importing email attachments based on a Flow and is thus addressed to the Citizen Developer.

 

2021-11-23, by Lisa Holenstein

Scripted Approvals in Flow Designer with Flow Variables

When creating Approvals for Tasks or specifically Catalog items, the provided options of requesting approval from a specific user or group is not always sufficient to cover your use case. Sometimes you just need that extra condition to make sure the correct people may approve or reject.

 

2022-05-03, by Simon Ohle

Fire an event via Flow: Custom Action Guide (Any Table)

When creating Approvals for Tasks or specifically Catalog items, the provided options of requesting approval from a specific user or group is not always sufficient to cover your use case. Sometimes you just need that extra condition to make sure the correct people may approve or reject.

 

2022-05-10, by Oscar Lopez

Automated Data Import - Using MID Server and PowerShell

Demonstration of a complex solution to import CSV/Excel files from MID Server automatically.

 

2022-05-10, by Logan Poynter

Flow Designer Demo: Automate Knowledge Expiration Warning

When it comes to managing a knowledge base, a challenge that will without a doubt arise is getting knowledge authors to validate their articles. In this article, I’ll cover the foundational items needed and the components of our flow to make this successful.

 

2022-10-27, by The ServiceNow Nerd (Paul Morris)

6 mistakes to avoid when using Flow designer

As a development lead, I have had the pleasure of reviewing many a flow, usually created by developers who are either new to Flow designer or have recently migrated from using Workflow Editor. Here are the top 6 mistakes that I see...

 

2022-11-28, by The ServiceNow Nerd (Paul Morris)

6 more mistakes to avoid when using flow designer

Last month I wrote a blog called 6 mistakes to avoid when using Flow designer that listed the six most common mistakes I see when reviewing other people’s flows. This month I have decided to extend the list with another 6 things to avoid.

 

2022-12-06, by Sebastian Flytklint Laursen

Create custom CSV files in Flow Designer as part of a process or schedule the export

Sometimes there is a need to extract data from ServiceNow – it can revolve around multiple tables, records, and sometimes even some "standard text" that should be included. It makes it hard to create a database view with all these requirements. So, is there an alternative? Yes, it involves zero coding, Flow Designer, ...

 

2022-12-06, by John G Lind

How to Use Multirow Variable Sets (MRVS) in Flow Designer

The ServiceNow Service Catalog Multirow Variable Set (MRVS) is a handy way to enter multiple rows as part of a Service Catalog request. In this example a professor at a college wishes to make a request to change the grades of several students in a class and can enter the header information and then enter a row for each student with different values.

 

2023-01-19 by @VenniMakarainen 

Flow execution across domains - yes you can!

 

2023-08-04 by snowycode

How To Script In Flow Designer

In this post, we’ll break down the basics of scripting in Flow Designer. We’ll review how to create a script in Flow Designer, walk through through a real-world example, and then provide some code snippets that you can refer back to next time that requirement is thrown your way.

 

2023-11-09 by @Lisa Holenstein 

Securing Workflow Automation Products

In this set of articles, you’ll learn about various ways to manage access to the Workflow Automation products Flow Designer, Decision Builder, and Process Automation Designer. This topic is quite complex and covers a range of Platform Capabilities, so I’ll break it up into multiple articles for easier consumption.

 

2025-03-05 by @AttilaVarga 

Sending message to an active flow from outside of Context

I just noticed a new feature in the Yokohama release related to the Flow engine. There is a new action, called "Wait for Message". This is a great and maybe a long-awaited feature, because now external content can be sent to the Flow context.

 

 

 

Videos & Podcasts

 

2020-04-17, by ServiceNow Dev Program

Parsing XML in Flow Designer

On this episode, we will continue to explore how to parse XML in Flow Designer. Crack a beverage and come join us!

 

2020-05-21, by ServiceNow Community

Topical Deep Dive - Flow Designer Decision Trees

Watch this video to discover how you can extend the functionality of Flow Designer beyond the baseline actions to create reusable components for your Flow authors. I cover creating a basic action, inputs, outputs, best practices, and some lessons learned.

 

2020-06-01, by ServiceNow Community

Make Work Flow.... with Flow Designer and IntegrationHub

Create end-to-end digital workflows on the Now Platform integrated with any external apps or platforms. Automate manual, unstructured processes for higher speed and lower cost. Includes a demo of automating an everyday IT service request – create a new Microsoft Team – with Virtual Agent, Service Catalog trigger, Flow Designer, res-usable subflows, and Azure AD, MS Team Graph, and MS Teams IntegrationHub spokes.

 

2020-06-26, by ServiceNow Community

Flow Designer/IntegrationHub 2020 Update

We show off some of our favorite Flow Designer and IntegrationHub features that were added in Madrid, New York, and Orlando. Our special guest Michael Slabodnick explains and demonstrates what's new to help you be more productive creating digital workflows.

 

2020-06-28, by ServiceNerd

Creating a Catalog Item Flow | How to add stages to Flow Designer

Ever wondered how to use flow designer for service catalog? In this video, we look at what a Flow Designer is and how to create a new flow for a Catalog Item. This includes adding an approval activity, a catalog task with variables, an if statement and the illustrious how to add workflow stages to the flow.

 

2020-06-07, by ServiceNow Community

Lessons Learned - Flow Designer Tips 1

Recently I've been doing a lot of work in Flow Designer and discovering little things that had me scratching my head. Join me for this episode to cover several of these discoveries - I suspect there will be more.

 

2020-06-07, by ServiceNow Community

Behind the Answers - Approval reminders

Discover how to manage overdue approval reminders with Flow Designer. This is one of the most common requests around approvals - "How do I remind people they have outstanding approvals?" This episode shows you the most modern, fastest, and easiest way yet!

 

2020-07-23, by ServiceNow Community

Topical Deep Dive - Custom Flow actions

Watch this video to discover how you can extend the functionality of Flow Designer beyond the baseline actions to create reusable components for your Flow authors. I cover creating a basic action, inputs, outputs, best practices, and some lessons learned.

 

2020-07-27, by ServiceNow Community

Lessons Learned - Flow Designer Subflows

Check out this video to find out how Flow Designer's subflows can be used as a collection of powerful , reusable tools called from flows or JavaScript - reducing maintenance and increasing flexibility.

 

2020-08-02, by ServiceNerd

Create an Action | How to trigger an Event in Flow Designer

How to create ServiceNow flow designer actions! We briefly look at how to create a spoke and how to add a action to it, how we consume that action from a parent flow and how to trigger an event from a flow to send an email notification.

 

2021-08-18, by ServiceNow Dev Program

Inbound Email with Flow Designer

In this video, you'll learn how to process an inbound email with Flow Designer and update an existing record.

 

2020-08-20, by ServiceNow Community

Topical Deep Dive - Flow Designer Basics

This session takes you through the basics you need to get comfortable building business logic using Flow Designer.

 

2020-08-20, by ServiceNow Community

Topical Deep Dive - Flow Designer Transform Functions

Watch this video and discover how to reduce the need for scripting even further in Flow Designer using transform functions on your data pills. There are many useful functions available and more being added each release.

 

2020-08-20, by ServiceNerd

Outbound REST in under 5 minutes ?!?

Is it possible to use flow designer ServiceNow to create an Outbound REST action in under 5 minutes!?! In this 'just for fun' video we use a UI action to trigger a flow designer REST step api (via script) to bring back some BAD dad jokes and present them on an incident form to enjoy...or not 🙂

 

2021-03-21, by ServiceNow Support

Introduction to Flow Designer

Provides an overview of Flow Logic and it’s benefits and purpose.

 

2021-05-30, by AAspenNow Solutions

How to create Scheduled Jobs without knowing code

We received a request to do a video on how to perform scheduled jobs without knowing code. Below are the 3 Flows which run just like a Scheduled Job, but, without using script.

 

2021-06-01, by ServiceNow Dev Program

Flow Designer Scripting

On this episode, join Brad and Chuck as they discover the low-code capabilities of Flow Designer. Watch and explore some examples how you can use light scripting in Flow Designer actions to get the results you need.

 

2021-07-28, by ServiceNow Talks

Error Handling with Flow Designer (Rome)

The video explores the new Rome feature on error handling with flow designer and action designer.

 

2021-07-28, by ServiceNow Talks

Flow Designer Data Pill Transform Functions in Rome

On this episode, join Brad and guests as they demo the new data pill transform functions in Rome.

 

2021-08-18, by ServiceNow Dev Program

Inbound Email with Flow Designer

How to create ServiceNow flow designer actions! We briefly look at how to create a spoke and how to add a action to it, how we consume that action from a parent flow and how to trigger an event from a flow to send an email notification.

 

2021-09-03, by SAASWITHSERVICENOW

Flow Designer Training

Video series on the topic

 

2021-11-12, by ServiceNow Now Community

Automate high-volume routine service requests with integrationHub and Flow Designer!

You will learn how to: leverage flow templates to quickly automate customer and employee access requests, leverage action designer to build reusable automation playbooks & understand the capabilities of the Agent Client Collector spoke for endpoint automation.

 

2021-11-15, by ServiceNow Now Community

Getting Started with Decision Builder

This week's session will be an excourse into the world of workflows. Learn how to use Decision Builder to decouple decisions from your flow logic in order to allow business stakeholders to determine conditions without having to change flows.

 

2021-11-17, by ServiceNow Dev Program

REST API Triggered Flows

In this video, we show an alternative to scripted REST APIs using a REST API triggered flow to make inbound integrations easier to maintain.

 

2022-02-10, by ServiceNerd

ServiceNow San Diego Flow Diagramming

In this short video I take a look at Flow Diagramming in Flow Designer on ServiceNow San Diego. Comes with new San Diego instance or may need a plugin installing/updating if upgrading from another version.

 

2022-02-21, by ServiceNow Community

Flow Designer Good Practices

In this week's session, we want to encourage and empower you to start using Flow Designer or use it even more if you have started already. We'll provide some good practices, use cases, and migration guidance.

 

2022-02-22, by ServiceNow Dev Program

Flow diagrammer and flow templates

Join us as we explore the new Flow Diagrammer view in Flow Designer and then save a Flow as a template... if we're lucky, we'll create a new flow from that template.

 

2022-02-25, by ServiceNow Dev Program

Flow error handling in San Diego

In this week's session, we want to encourage and empower you to start using Flow Designer or use it even more if you have started already. We'll provide some good practices, use cases, and migration guidance.

 

2022-03-06, by Robert Fedoruk 

Using Diagramming View (SanDiego Essentials)

ServiceNow SanDiego now features a diagramming view for Flow Designer. This looks like an exciting first step towards a more Visio like look and feel. Beware of the two issues you'll experience: unsupported Flow Logic, and unterminated IF statements.

 

2022-03-08, by Ishaan Shoor 

How to revert a Flow / Sub Flow to a previous version

 

2022-03-21, by Justin Meadows

ServiceNow Flow Designer

Playlist with videos on different Flow Designer Topics:

 

2022-05-19, by Justin Meadows

Script in Flow Designer, LIKE A BOSS!

I love using Flow Designer to get work done and in this video I show you how you can still write your scripts in Flow Designer and make those scripts reusable and shareable for others in your platform that are using Flow Designer. From getting the current date and time to calling a method within a script include, Flow Designer workflows and actions can get it all done.

 

2022-06-02, by Justin Meadows

Should I Use a String or Data Pill (record)?

I love working with Flow Designer but like any application created by humans, it can be quirky sometimes. In this video I show a typical distinction that comes up frequently when using the tool - whether to type in a value or select/drag a data pill. If a step isn't working like you expect it should then try this trick to see if quickly resolves your issue.

 

2022-06-13, by ServiceNow Now Community

Flow Designer Migration Use Cases

In this week's session we will provide you with arguments on why and how to migrate from the legacy tech stack to our modern workflow tool Flow Designer. We'll answer common objections and go through specific migration use cases.

 

2022-06-19, by ServiceNow Now Community

Flow Designer performance and debugging tips

This session will cover performance, debugging, and error handling in Flow Designer. Learn how to create robust flows and flow actions.

 

2022-07-28, by Secretary of Simplification

Create Loops in Flow Designer

Ever wonder how you can add the equivalent of for and while loops in Flow Designer? Well, wonder no more! Do it easily with the "Do the following until" flow logic in combination with flow variables. Let's go!

 

2022-25-11, by Robert Fedoruk 

Go With The Flow with ServiceNow Flow Designer

This is the playlist for you if you've never played with ServiceNow Flow Designer but want to see some practical examples built out.

 

2022-28-11, by Justin Meadows

Optimal Flow Designer Looping in ServiceNow

Are you looping in Flow Designer for the best performance? Watch this video to see an AMAZING difference between looping in a flow versus looping in a SUBFLOW in CHUNKS! I did this to optimize my ServiceNow Store Application crawler and I thought I'd share what I learned with all of YOU!

 

2023-03-18 by TechnoMonk

ServiceNow Flow Designer in Utah Release: The Ultimate Tool to Automate Your Business Processes

 

2023-03-28 by ServiceNow Dev Program

Utah Flow Designer Enhancements 

Time for the semi-annual speed round of Flow Designer enhancements! What does the new Utah release provide?

 

2023-05-03 by ServiceNow Community

Flow Designer Approvals

Watch this session with Product Success Director Andrew Barnes and me for a detailed exploration of approvals in Flow Designer. Our discussion will cover various types of approvals, such as simple, multi-stage, complex, and scripted approvals. The workaround discussed in this session applies to approvals in parallel branches with the "Do the following in parallel" flow logic. It will also enable sequential multi-stage approvals on instances prior to the Utah release.

 

2023-05-04 by SAASWITHSERVICENOW

Inbound Email to trigger Flow in ServiceNow

In this video, we're going to talk about setting up an inbound email to trigger a flow in ServiceNow." Inbound email triggers are incredibly useful in automating your processes. They can automatically create tickets, send notifications, or initiate workflows, based on the content of the email. So, let's dive right in!

 

2023-08-15 by ServiceNow Community

What's New in Flow Designer for Vancouver

In this video, we're going to take a look at the new Flow Designer updates that came out in the ServiceNow Platform Vancouver release. We'll cover several new updates that makes it easier to create and manage flows in Flow Designer. We'll also take a look at the new go back action in flow designer.

 

2023-09-09 by ServiceNow Dev Program

Spoke Generator in Vancouver

In this session we will go deep dive into ServiceNow spoke generator which is released in Vancouver.

 

2023-09-23 by Secretary of Simplification

Top 10 Tips for Using Flow Designer

Here are my Top 10 Tips for Flow Designer, ranging from original features to a brand new one in the Vancouver release. There is even a tip to not use Flow Designer! Can you guess what it is?

 

2023-10-01 by Hardit Singh

Flow Designer

Series of small video related to the Flow Designer

 

2023-10-08 by Robert Fedoruk 

FINALLY Launch Scheduled Jobs from Flow Designer

I've always wished Flow Designer let you run scheduled jobs. But since it doesn't, here's an opportunity to flex our Flow muscles and build a custom action.

 

2023-11-15 by GlideFast Consulting

Flow Designer | Vancouver New Features

New feature alert! Vidit Kulshrestha walks us through new features in the ServiceNow® Flow Designer for the ServiceNow Vancouver Release.

 

2024-02-13 by ServiceNow Dev Program

What's New in Flow Designer in Washington DC​?

Let's talk about new features of Flow Designer that came in the Washington DC​ release.

 

2024-03-01 by ServiceNow Dev Program

Workflow Studio & Flow Designer 

 

2024-03-28 by ServiceNow Community

What's new for Workflow Automation in the Washington DC Release

In this academy session, our Product Owners for Flows, Decision Tables, and Playbooks will showcase the innovations delivered for Workflow Automation! Join me, Jingfei Chen, Julia Perlis, and Jason Lefever to learn what's new in the Washington DC release.

 

2025-03-12 by ServiceNow Dev Program

The Future of Triggers and Debugging Your Flows! 

Saved Triggers, External Triggers, and the Flow Debugger - OH MY! In this special episode of Creator Toolbox, Developer Advocate Lauren McManamon dives into all of these Yokohama improvements with Inbound Product Manager, Riya Kapoor.

 

2025-04-07 by ServiceNow Dev Program

Conversational Subflows Are Here! Automate Workflows in Chat with Yokohama's New Feature

The Yokohama release is leveling up how developers automate workflows with Conversational Subflows and Actions. In this Creator Toolbox episode, Travis Toulson is joined by Gaurav Kumar from the Workflow Automation product team to show how you can now run subflows and actions directly in conversational interfaces like Slack, Microsoft Teams, or the Now Assist panel. This new capability makes it easier than ever to expose reusable logic from Flow Designer to end users via chat-based interfaces. Whether you're looking to auto-schedule meetings, create incidents, or fetch records, this feature allows you to wire up conversational access to existing automation—without having to build a whole virtual agent topic from scratch.

 

 

 

Troubleshooting

 

Known Error Portal

 

Pre-configured filter for the respective topic. Remove the query string or modify the filters on the left side if you want to narrow down the search results in a different way.

 

 

Selected Articles

 

How do we cancel an executing Flow Context (any table) when a particular condition is met? (KB0750702)

Flow Designer Execution Error (KB0752296)

Flow designer - problems accessing system tables (sys_email, sys_journal_entry, sys_audit and sys_hi... (KB0787435)

A Flow Designer Flow is not working - it is showing an error (KB0813130)

Slowness because of high memory contention when the job 'Flow Engine Event Handler' is running (KB0817583)

Slowness on Activate button on Flow Designer caused by unreferenced fields (KB0818028)

When using "do the parallel" in flow designer and assigning values on catalog task activity, assignm... (KB0829023)

The inline script used for populating a field by flow actions returns the unexpected string "fd-scri... (KB0825512)

Flow Designer throws 'PlanRecursionException' exception (KB0827009 🔒)

A large number of for each or do until iterations in a Flow Designer flow can cause memory and perfo... (KB0827663)

Flow designer execution slow load times (KB0827822)

Assigning Javascript Error (e.g. NativeError) to action output causes serialization error and the fl... (KB0831630)

Preventing excessive flow updates (KB0830765)

Not able to select "sys_hub_flow_snaphost" from lookup records action in scoped application (KB0852462)

Flow is open in read-only mode and/or can not be activated (KB0853628)

Options to maintain/cleanup Flow Designer table: sys_json_chunk (KB0854271 🔒)

Unable to execute Flow. The logs report this error: Could not retrieve snapshot for test (KB085448)

How to rerun flow designer? (KB0855865)

Flow Designer 'Wait For Condition' can encounter a race condition leaving the flow stalled in the wa... (KB0858518)

Flow is not activating (KB0859953)

Error OK when publishing / activating Flow and Subflow (KB0860076)

Flow can not be activated (KB0860186)

'sys_flow_context' table is not selectable in Flow Designer trigger Table list (KB0860684)

FD Ask for approval can experience a race condition which will leave the flow stalled in waiting sta... (KB0861811)

Unable to Activate Flow (even though the Flow says it was successfully activated) (KB0862393)

Flow context are created however they are in a state of "error" (KB0864039)

Flows are not triggered when it is triggered via gs.eventQueue API (KB0866906)

Flow Designer payload builder returns payload in the users preferred language rather than the system... (KB0869380)

'ActionTest' action in Flow Designer is in 'in progress' state for a very long time (days) intermitt... (KB0870597)

Flow execution fails with error "Failed to iterate on data stream: com.glide.transform.transformer.e... (KB0951728)

Error compiling a flow that calls a subflow which are both part of an application that has been deve... (KB0952645)

Flows are queued due to flow compilation error: executeWithTimeout() timeout expired (TransactionCan... (KB0956022)

Flow Designer Flow Errors with: Cancelled : error="Failed to update plan context: xxxxxxxxxx from MI... (KB0957573 🔒)

'For Each' over a list catalog variable in a flow fails with a class cast exception (KB0957414 🔒)

Flows not executed on Import Set staging table records in Paris and newer (KB0957669)

Dot walk within Flow inline script behaves different in Quebec (KB0957744)

Flow will not activate (KB0958224)

sn_fd.FlowAPI.getRunner().action().inBackground().run() (or sn_fd.FlowAPI.startAction()) runs the ac... (KB0958374)

How to Cancel In Progress Flow Executions (KB0959612)

Service Catalog flow with: Invalid target record for notification (KB0959777)

Flows not executed on Import Set staging table records in Paris and newer (KB0957669)

Creating an event to trigger flow is not working (KB0960053)

"My Approvals" performance issue if the approver has a large number of approval records (KB0962112 🔒)

Flow designer causes latency issue when the trigger type is set as foreground "Run flow in foregroun... (KB0960110)

sys_flow_log is copying the entries from syslog tables created at the same time of flow context with... (KB0960483 🔒)

Slow queries on sys_flow_plan_context_binding in PP8, QP3 (KB0960538 🔒)

NowMQ does not work for UI Nodes where schedulers set to 'specified' (KB0961741 🔒)

How to re-compile flows and actions without modifying their contents (KB0963031)

Flow Engine Event Handler with job_context null results in additional unnecessary jobs (KB0963437)

10 Flow Contexts are attaching to a Request Item (KB0963931)

Parallel Approvals in Flow Designer (KB0964016)

Flow cannot be activated (KB0965972)

Output from Get Catalog Variables for List Collector type changed from string to GRProxy broke exist... (KB0966009)

Excessive cache flushing can occur during recompilation of a flow (KB0967065)

Duplicate flows are triggered on the same RITM when the 'Request Approved' stage is reached in a flo... (KB0966349)

Two consecutive Ask for approval, Second Ask for Approval going to "no longer required" (KB0967273)

Flow Designer does not respect property "glide.sys.domain.use_record_domain_for_data" (KB0998966 🔒)

Transfer Live Flow Contexts between Instances (KB0993623)

Flow Context "Look Up Record" Action is throwing the "GlideRecord.setTableName - empty table name" E... (KB0997690)

Unable to Publish Flow with multiple Nested Subflows due to slowness and Timeout Error (KB0999528 🔒)

SLA Timer does not pause if the task is paused, resumed, and then paused again. (KB0999777)

Unable to activate flow but, the message is shown: Flow activated successfully (KB1001133)

"Error occured while parsing Json string to map" on Powershell Steps as JSON Val Encoding is not app... (KB1001165)

Service catalog flow can not Submit Catalog Item Request for the same item calling the same flow its... (KB1002849)

Timeout defined in Connection Alias is ignored when making an outbound REST call using MID Server (KB1064618 🔒)

Saving and Publishing Flows in the Flow Designer is taking a long time (KB1096196 🔒)

Getting intermittent 401 Errors using a custom Action in Flow Designer using a REST Step with OAuth ... (KB1113456 🔒)

Subflow outputs are blank in the calling flow that is in waiting before an upgrade (KB1117407 🔒)

Flow designer is not working properly after moved by Update Set (KB1117831)

Base instance flows for Change Management use an action called 'Apply Change Approval Policy'. This ... (KB1118063 🔒)

How to configure a user you would like to display as the "Created by" for flow context of a flow (KB1120394)

Flow are getting queued or delayed execution (KB1179826)

System instance does not respect property "glide.sys.domain.use_record_domain_for_data" for Legacy W... (KB1197774 🔒)

Flow Designer NavBar options Activate / Properties / Save are not available (KB1198587)

Restart UI action on sys_flow_context table is not working and getting "The sysevent record for the ... (KB1504112)

 

 

Comments
Logan Poynter
Mega Sage
Mega Sage

Greatly appreciate the mention,@Maik Skoddow! Means a lot to me!

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

Amazing content!  One thing I have always struggled with finding are best practices around Flow version history.  Any thoughts on that? 

Uncle Rob
Kilo Patron

Three mentions!   I'm so honored!

Maik Skoddow
Tera Patron
Tera Patron

Hi Dale

what exactly do you mean? Can you tell me the use case?

Maik

Maik Skoddow
Tera Patron
Tera Patron

Excellent content deserves recognition!

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

It would be nice to see an easy to get to version history for a Flow with rollback capabilities.  Currently, I don't believe this exists.  I just duplicate the Flow and add "v2" or "v3" to the end of the name. 

VenniMakarainen
ServiceNow Employee
ServiceNow Employee

@Maik Skoddow thanks for the mention!

Version history
Last update:
‎04-12-2025 01:37 AM
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