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Flow Designer

Author end‑to‑end workflows codelessly using natural language, so process analysts and IT generalists can focus on business outcomes rather than figuring out how to develop complex features and integrations.

Benefits

Automate processes codelessly on any ServiceNow cloud service to deliver solutions faster

Empower the line of business to build its own flows and manage its own challenges, without relying on IT

Deliver apps faster with reusable actions, so there’s no need to ever start from scratch

Application Highlights

Automate processes in a no code natural language environment

Automate processes in a no code natural language environment

Automate processes in a no code natural language environment

Business analysts can access a library of out-of-the-box flow actions

Business analysts can access a library of out-of-the-box flow actions

Business analysts can access a library of out-of-the-box flow actions

Create and publish re-usable flows as sub-flows

Create and publish re-usable flows as sub-flows

Create and publish re-usable flows as sub-flows

Feature Details

All
  • Codeless Automation

    Automate complex business processes with codeless flows and subflows to reduce manual and redundant steps. Anyone can build flows to deliver business solutions faster. Out‑of‑the‑box REST‑based actions for ServiceNow cloud apps are available to create approvals, tasks, manipulate records, and flow logic.

  • Natural Language Environment

    The intuitive interface uses natural language for non‑coders to easily define, create, and manage process flows. This means IT generalists and process analysts can develop solutions themselves to address their business challenges with an easy‑to‑use experience that doesn't require heavy coding.

  • Action Framework

    Automatically triage, remediate, and process work to address service and event outages with support for applications. MetricBase and Event Management support mean Flow Designer can serve as an action framework that makes flows extensible to other applications.

  • Single Source of Data

    The Now Platform's single data source means flows can be easily applied across all ServiceNow cloud apps.

Resources

You Can Get ServiceNow Flow Designer With...

Because it is part of our Now Platform.

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