BillMartin
Giga Sage
Giga Sage

I built this ServiceNow FAQ series with one clear goal in mind: to move people beyond theory and into real, working understanding of the platform through live videos and hands-on demonstrations.

 

Over the years, I have noticed a recurring problem in the ServiceNow community. Many FAQs answer what something is, but very few show how it actually behaves inside a real instance. ServiceNow is not a tool you truly understand by reading definitions alone. You understand it by watching records change, scripts execute, relationships form, and errors surface in real time.

 

That is exactly why this FAQ series exists.

 

Why These ServiceNow FAQs Are Different

 

Each FAQ in this series is directly connected to a live walkthrough or demo video. Instead of abstract explanations, you can immediately see:

 

  • How configurations are created step by step

  • What happens before and after a change

  • How mistakes appear in the platform and how to fix them

  • Why certain best practices matter in real projects

 

You are not just reading answers. You are observing behavior inside ServiceNow, which is where real learning happens.

 

You can access the full playlist here:


 

The Real Benefit of Watching Live ServiceNow Videos

 

You See the Platform Think

 

ServiceNow has logic, dependencies, and side effects that are invisible in documentation. Watching live demos lets you see how workflows, scripts, CMDB relationships, and security rules actually interact.

 

You Learn Faster and Retain More

 

When you watch a concept being applied live, your brain connects cause and effect instantly. This reduces confusion and eliminates the guesswork that often comes from text-only tutorials.

 

You Build Confidence, Not Just Knowledge

 

Many learners understand concepts but hesitate to apply them. Seeing real configurations done live removes that fear. You realize, “I can do this in my own instance.”

 

You Avoid Costly Real-World Mistakes

 

The videos do not hide errors. You will see what breaks, why it breaks, and how to recover. This mirrors real enterprise scenarios far better than polished slide decks.

 

What You Will See in These ServiceNow Live Demos

 

This FAQ playlist covers practical, high-impact topics such as:

 

  • Core ServiceNow platform behavior

  • CMDB and data model fundamentals

  • Client scripts and server-side logic

  • Security, access control, and roles

  • Admin and developer best practices

  • Common pitfalls that new and experienced users still hit

 

Each topic is intentionally demonstrated inside a live environment so you can connect the FAQ answer directly to platform reality.

 

Who This FAQ + Video Series Is For

 

  • Beginners who want clarity instead of memorization

  • Admins who want to understand why things work

  • Developers who want to see clean, practical implementations

  • Professionals preparing for real projects, not just exams

 

If you have ever asked, “I understand the definition, but how does this actually work in ServiceNow?” then this series was built for you.

 

How to Get the Most Value from This Playlist

 

  1. Read the FAQ first to understand the question being answered

  2. Watch the linked live video demo from start to finish

  3. Pause and replicate the steps in your own developer instance

  4. Rewatch sections where behavior surprised you

 

This approach turns passive viewing into active skill-building.

 

New demonstrations are added based on real community questions, real project issues, and real-world ServiceNow experience.

 

Learning ServiceNow is not about consuming more content.
It is about seeing the platform in action and understanding why it behaves the way it does.

 
Version history
Last update:
2 hours ago
Updated by:
Contributors