UI Builder: How to make a page public

[Nick121]

Summary

This article details how to make a page public upon creation and how to make an already existing page public. The bottom section of the page, adding the ACL, is required to make the page public. Make sure not to skip those steps.

Creating a page and making it public
Go to your employee instance Navigate to UI Builder In the filter navigator, type in “UI builder” Under “Now Experience Framework” click “UI Builder”
3. Select an experience you wish to create a page in 4. Go to “Menu” and click “Create Page” or click “Create a page” in the center screen
5. Enter a name for the page and click Create The path will be auto generated but you may change the default Select a page template if you desire
6. There will be another pop up with two tabs - Page and Variant On the page tab, you can add required and optional page parameters 7. Select the Variant tab and click Add audience under Audiences
8.Click +Add and type “public” into the audience field and select the public role  Note: If you do not see the “public” role or there is no public role, continue through the steps. Else, skip to step 17 9. To create a public audience role, click “Open audiences in platform” This will take you to the audiences table (sys_ux_applicability)
10. Click “New” in the top left of the page 11. Enter a name (preferably “public) and a description if desired 12. Click the lock icon (“unlock roles”) next to the roles label
13. Type “public” into the textarea and select “public” from the dropdown 14. Click the lock icon again to close this section 15. Click Submit
16. Return to the UIB page, click +Add,type “public” into the “Audience” field You should now see the public role in your desired scope 17. Click Save 18. Returning to the Variant tab, click done

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Assigning the public role to a page that has already been created
Open an experience in UI Builder Select the page you wish to make public Click the three dots to the right of the page variant you wish to make public (Under Variants) Click “Edit Audiences”
5. Click +Add and type “public” into the audience field and select the public role  Note: If you do not see the “public” role or there is no public role, continue through the steps. Else, skip to step 14 6. To create a public audience role, click “Open audiences in platform” This will take you to the audiences table (sys_ux_applicability)
7. Click “New” in the top left of the page 8. Enter a name (preferably “public) and a description if desired 9. Click the lock icon (“unlock roles”) next to the roles label
10. Type “public” into the textarea and select “public” from the dropdown 11. Click the lock icon again to close this section 12. Click Submit
13. Return to the UIB page, click +Add,type “public” into the “Audience” field You should now see the public role in your desired scope 14. Click Save 15. Click Done
Add Route ACL Return to the Now platform and navigate to access controls Type “access controls” into the filter navigator Click new Fill in  the fields as appropriate Type = ux_route Operation = read Name = (your page’s path name, replacing ‘/’ with ‘.’) Description = Making (your page) public Add public role in the required roles section Click submit

[Taylor W]

I am trying each step with no luck. Maybe I am messing up the Name on the ACL?

[fran_oisschneid]

Hello,

I got similar issue, and I used another name for ux_route ACL.

It may help you at https://community.servicenow.com/community?id=community_question&sys_id=90b040d5db16c110e515c22305961965

[Ahmed Wafi]

I have followed your steps with GRC workspaces and it worked, thanks for the great help

[elemonnier]

An example of the ACL would be helpful. I was able to create the new ACL and then click the blue arrow on the Name to expand the field to accept free-text. Then convert your page path.

Example: https://instance.service-now.com/now/myapp/test-form -> now.myapp.test-form