Sharon_Barnes
ServiceNow Employee
ServiceNow Employee

Building a Custom Stopwatch in UI Builder — Live from Platform Academy

 

🎉 In this special Platform Academy “Ask the Expert” edition, we go hands-on with the brand-new Component Builder in UI Builder, part of the Zurich release!

Maria Gabriela Waechter joins your host, Sharon Barnes, Outbound Product Manager for Agent Experiences, and walks us through the process of building a fully functional, reusable stopwatch component.





Here’s what we cover:

  • 💡 What is UI Builder and why has it become a central part of building modern, scalable experiences in ServiceNow

  • 🚧 Common UI Builder challenges and how recent usability improvements like visual data binding, presets, and controllers address them

  • 🔧 A live demo of building a stopwatch component in ~30 minutes using Component Builder

  • 🧠 Pro tips for managing logic with client scripts, client state parameters, and event bindings

  • 🔁 How to share and reuse components across workspaces

  • 🛠️ Best practices for performance, accessibility, and design with Horizon

  • 💬 Tons of real-time Q&A with insights about customizing workspaces, performance tips, data binding, documentation, and learning resources

📚 Also featured: new training resources, where to get help, how to stay up-to-date with UI Builder, and a sneak peek into what's coming next.

🛠 Whether you're brand new to UI Builder or already deep in development, this episode is packed with practical info and developer-friendly guidance.