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Blog Articles

Upgrade Safe

During system upgrades, there won’t be any downtime and users can continue working in the instance but there are certain features that are not processed or delayed which can result in unexpected outco...

Email Config without POP3 or IMAP

I have seen a few questions about this and had it myself. With the current company I am working for it was a requirement that all emails are kept in their email system. They could not have a POP3 or I...

Building an app leveraging Predictive Intelligence

Hello ServiceNow community! Would like to share a new video that I have created to show you how easy it is to leverage Predictive Intelligence in your custom applications/tables. Feel free to watch my...

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Shao ServiceNow Employee

When In Rome - First Impressions

I've been spending lots of time in the Rome release notes, trying to figure out what feels different about the release. The only word I can use is "shift". Like the last few versions have been deepeni...