ServiceNow AI Platform blog

The BEST of Quebec Content: A WIP Digest

UPDATES (June 14)- One new VA entry from Ali Abdulrazak- One new Universal Request & Task entry from Ashley Snyder I originally sent this content as an exclusive to my mailing list. But now that Quebe...

IntegrationHub - Spoke Enhancement Highlights - May 2021

Every month the Creator Workflows BU publishes new IntegrationHub spokes on the Store - this is not new news. However what maybe isn't super obvious is that in addition to new spoke titles, we're ccon...

Twilio Spoke v/s Twilio Direct - OR - Integration Hub v/s Notify : ~ The Complete Picture ~

ServiceNow ships two ways to integrate with Twilio, namely - Twilio Spoke and Twilio Direct (which is part of Notify product). In this post I will explain the differences between the two and guide whi...

Client Side Data Retrieval - The Ultimate Guide

There are many different ways to retrieve data from a web browser (client-side) from the server in ServiceNow. Just when you think you know all the ways to do it, ServiceNow will have just released a ...

How to Integrate ServiceNow and DocuSign

This video shows how to integrate ServiceNow with DocuSign using the Automation App. The Automation App is available at the ServiceNow Store: https://store.servicenow.com/sn_appstore_store.do#!/store/...

Three Way Team Integration and Team Integrating to ServiceNow

Demo 1: https://lnkd.in/gAMSnXN - Integrating ServiceNow to Microsoft Teams - Create / Update tickets using Microsoft Teams with Virtual Agents Demo 2: https://lnkd.in/gVEdnfF -Integration to allow Op...

Quebec - App Engine Studio - Creating a web experience Workspace

Come to see the hottest ServiceNow App - App Engine Studio for web experience for a workspace and the portal : Demo 1 - Creating your first web-based workspace using App Engine Studio https://www.yout...

ServiceNow Quebec Release - UI Builder Event for Web Experience

Demo 1 – Using UI Builder to build Configurable Workspace Web Experience (https://www.youtube.com/watch?v=MCKWBXA7jfA) Demo 2 – Event in UI Builder Event Mapping Configure Event Handler Bind Event to ...

Quebec new Release how to use UI Builder to create web experience Workspace and Portal

Come to see the hottest Quebec new Release -UI Builder web experience for Configurable Workspace and the Service Portal pages: Demo 1 (Lab 1) -Using UI Builder to build your first Configurable Workspa...

ServiceNow Quebec Release - |Top New Features

Core Functionality 1) UI Builder 2) Platform Encryption Now Intelligence 1) Process Optimization 2) Workforce Optimization 3) Regression Framework Now Platform Capability 1) Instance Scan Mobile Featu...

ServiceNow Integration (Virtual Agents) with Teams & Ticket Creation/Updating from Teams

Three ServiceNow / Microsoft Teams Integration Approaches ( Teams Integration ) Demo 1: https://lnkd.in/gAMSnXN - Integrating ServiceNow to Microsoft Teams - Create / Update tickets using Microsoft Te...

Handling errors and planned process time-out in Flow Designer

Who doesn’t know this problem: Your process requires an approval, an inbound email, a reply from the caller or even from a remote system and the update just won’t come. Over time, your instance may ac...

How to add a Microsoft Stream video to a Knowledge Article

This post will walk you through adding a Microsoft Stream video to a Knowledge Article. You will need to have to set up the HTML Sanitizer. The steps to do that can be found in this post. You must com...

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