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Blog Articles

How to Integrate ServiceNow and Azure Automation

In this video I will show you just how easy it is to configure an integration between ServiceNow and Microsoft Azure Automation using the Automation App available from the ServiceNow store at https://...

Actions in Virtual Agent

The new action utility in virtual agent designer allows seamless integration of virtual agent topics with any spoke available in the integration hub. The video covers about: - Configuring a VA topic t...

A deep dive to User Criteria

What is User Criteria?User Criteria is an ability to group users based on certain conditions.In Service Now, we have User Groups which groups sets of users. But not that might not always satisfy all t...

What's new in Quebec for IntegrationHub

ServiceNow® App Engine and IntegrationHub together support ServiceNow’s fourth Workflow pillar called Creator Workflows. Creator Workflows deliver to organizations a strategic low-code platform for th...

TechBytes Episode 59: Change Success Score

In this episode, product owner Greg Morrison talks about a new feature for Change Management. Change Success Score measures the success rate for each change team over time to help improve their perfor...