ServiceNow allows organizations to configure inbound and outbound email actions to perform better business. You can set up email accounts, properties, size restrictions, availability, and instance-to-instance communication with the power of email.
Recently added and updated articles on Email:
Email
Configure, diagnose and resolve issues with email and notifications.
- Property glide.email.inbound.convert_html_inline_attachment_references false will remove images HTML...
- Subscribable notifications with affected and event field empty will trigger for all subscribed users...
- Notifications are sent to people not in the original recipient list if the included recipients have ...
- Incoming approval emails with subject containing "requires your approval/rejection" get rejected (KB...
- Incoming email body (html) and body text depends on the content type (KB0635957)
- Emails from client ignore User email (glide.email.user) and Outgoing email display name (glide.email...
- Email notification preferences for non-primary devices (channel) are not enabled automatically as on...
- Emails created by clicking Reply and editing are not treated as new because of persisting watermark ...
- Inbound email attachments are not working as expected (KB0621611)
- Long running email.read events cause delays in email and other event processing (KB0635917)
- Images pasted using email client are saved in Activity before clicking Send Email button (KB0621942)
- Copy/pasting or dropping images into email client generates valid HTML but RFC2397 is not supported ...
