Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

About MicroCertificate

mohiniy
Giga Contributor

There is no platform user in the given instance. So, I  am unable to impersonate platform user from system administrator. To complete the reports and dashboards task ,I  need to impersonate Platform User. How to resolve this issue???

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @mohiniy 

It seems like you're referring to using a lab instance provided by SN rather than your PDI. If you're facing issues with the data system, try releasing the current instance and creating a new one.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Simon Hendery
Tera Patron
Tera Patron

Hi @mohiniy 

 

Can you share a screenshot showing what happens when you try to impersonate 'Platform User'?