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02-20-2025 02:32 AM
There is no platform user in the given instance. So, I am unable to impersonate platform user from system administrator. To complete the reports and dashboards task ,I need to impersonate Platform User. How to resolve this issue???
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02-20-2025 09:15 AM
Hi @mohiniy
It seems like you're referring to using a lab instance provided by SN rather than your PDI. If you're facing issues with the data system, try releasing the current instance and creating a new one.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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02-20-2025 10:05 AM
Hi @mohiniy
Can you share a screenshot showing what happens when you try to impersonate 'Platform User'?