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mohiniy
Giga Contributor

There is no platform user in the given instance. So, I  am unable to impersonate platform user from system administrator. To complete the reports and dashboards task ,I  need to impersonate Platform User. How to resolve this issue???

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @mohiniy 

It seems like you're referring to using a lab instance provided by SN rather than your PDI. If you're facing issues with the data system, try releasing the current instance and creating a new one.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Simon Hendery
Tera Patron

Hi @mohiniy 

 

Can you share a screenshot showing what happens when you try to impersonate 'Platform User'?