Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Email Flow Designer Trigger Set to lowercase

Chad Wilhelm1
Tera Expert

Hello,

I would like to know how to lowercase recipients for email trigger on flow so we do not have to put 2 or conditions.   IE ABC@123.com OR abc@123.com.   I see string transforms on the actions but not the triggers. 

find_real_file.png

8 REPLIES 8

Chad Wilhelm1
Tera Expert

As always any help is appreciated.   Thanks, Chad

Hi Chad....any luck with this one?  I have also been trying to find this solution.

 

Hello Victor,

Unfortunately no, I logged a idea if you want to upvote it.   We just put lc and upperc in the trigger.

Thanks,

Chad

Idea

https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=59627490dbc1641011762183ca9619cf&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests

Thanks for the info....I just upvoted your idea.