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‎03-09-2022 02:01 PM
We are using HR Workspace, and the compose email feature.
We have an HR header/footer for all our emails coming from the HR Module.
I need to add the HR header/footer to the Compose Email.
When I look at the Email Client Template, I don't see anywhere to add it.
I am using an email layout that has the Header and Footer info in it.
I can't find anywhere to link the layout to the Compose Email Client Template.
Any help would be appreciated.
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Notifications
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‎03-10-2022 07:22 PM
Hi,
yes there is no direct option.
you can add that image at start and end of email body
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎03-10-2022 06:45 AM
Okay. Goto System Notifications --> Notification Email Scripts and search for hr_from_display_email. Do you see anything in the record which is for header and footer? (ideally it should have script for your notification)
Thanks,
Raj
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‎05-24-2023 01:06 PM
Hi Larah, I have the similar requirement, did you find any other approach to achieve this ? Email script ?
thanks
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‎03-09-2022 09:31 PM
Hi Larah,
You can create Quick messages for achieve this using this link
It will allow you to insert header and footer as and when required. You can apply Quick messages to particular table and restrict it based on user/group.
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‎03-09-2022 09:51 PM
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‎03-10-2022 06:22 AM
Thank you Ankur - this IS an email client template. But I can't find where to add the header/footer in this location. I have the header/footer in the an email Layout - where do you put the layout in the email client template?
Thank you for your help