approve reject link in email client template

Priya3
Tera Contributor

‎02-16-2026 07:13 AM

I have created an email client template on RITM table and from that template I want to send approve/ reject link to the approver. Is this possible?

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Priya3
Tera Contributor
In response to Ankur Bawiskar

‎02-16-2026 09:41 PM - edited ‎02-16-2026 09:54 PM

Hi Ankur, 

My query is regarding Email Client template not the notification on Approval table.

User want to send notification manually to the approver by clicking Email on RITM form. For that I have created EMAIL CLIENT TEMPLATE on RITM table and want to add Approve/Reject link in that template.

 

Priya3_0-1771307643805.png

 

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Ankur Bawiskar
Tera Patron
In response to Priya3

‎02-16-2026 10:03 PM

@Priya3 

but your email client template is on RITM

But approval is sent on Approval table

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Priya3
Tera Contributor
In response to Ankur Bawiskar

‎02-16-2026 11:02 PM

Hi Ankur,

Yes, So tell me is it possible to send approve/reject link by using this template which is on RITM table??

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