Asset Discovery through ITOM discovery module

harshada_p
Tera Contributor

Hii All

I am trying to discover missing attributes such as assat tag,assigned to,location,company on windows server . but that attributes are not getting populate.

how i can get values for those attributes through discovery.

please suggest me 

 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @harshada_p 

 

https://www.servicenow.com/community/itom-forum/how-does-discovery-find-the-asset-tag-on-a-windows-c...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1195718

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @harshada_p 

 

https://www.servicenow.com/community/itom-forum/how-does-discovery-find-the-asset-tag-on-a-windows-c...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1195718

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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thanks Atul,

Actually requirement is like i want to populate asset records through discovery module, with abeow attributes which i have mentioned.but when i run discovery against windows server or linux server this attributes are not getting populate in CMDB_ci table itself. is there any other way which i can use to complete this requirment.
 

Hi @harshada_p 

 

I am very new in this area and still learning. Is these links did not helpful for you?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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