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‎12-18-2024 09:07 PM
Problem task is getting cancelled when problem marked as closed/cancel. How can i stop it.
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‎12-18-2024 09:09 PM
Hi @Prakash_S ,
There is on property called "problem.closed.cancel_open_tasks", it sets true by default. You can just change to false.
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Runjay Patel - ServiceNow Solution Architect
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‎12-18-2024 09:09 PM
Hi @Prakash_S ,
There is on property called "problem.closed.cancel_open_tasks", it sets true by default. You can just change to false.
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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‎12-18-2024 09:14 PM
Hi @Prakash_S it will closed automatically due to OTB Property.
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