Best Practice for Notating a Service Account

[Jon Collins2]

Hi Folks, 

What is the best practice for notating user accounts that are service accounts? As we continue to integrate on the platform, we're getting a number of Service Accounts and I would like to be better able to review which users are/are not Service Accounts.

I am curious how some of you are handling this and what the best practice is? Thanks in advance.

[Amit Pandey · Accepted solution]

Hi @Jon Collins2 

Please check this-

https://www.servicenow.com/community/in-other-news/user-account-or-service-account-what-to-use-for-w...

Hope it helps!

Regards,

Amit

[Coriolan]

Hello!

I would use a TAG to simply differentiate them. This would also allow me to abuse it for reports and displaying custom lists.