Best way to delegate group management to owners

Mikael Karlsson
Kilo Sage

Which method is best for allowing group owners to self-manage group properties of the groups they own.

At least we want them to be able to manage members, (description etc) preferrably without needing itil role for example.

Have you built generic catalog items for maintaining the groups or have you send them to some backend module?

Or is this available out of the box?

 

Regards

Mikael

2 REPLIES 2

umaaggarwal
Giga Guru
Giga Guru

I did it by creating a catalog item. 

Anyone can submit that with the information of group and mambers need to be added, it goes for the approval to group manager, if he approves, members are added to the group, if he rejects they are not

 

This can be enhanced to check if the requester himself is group manager, members will always be added to the requested group/s 

 

Hope this helps!

Let me know if you need the code for this .

 

Regards!
Uma

Thanks!
Would be great if it was totally self-service where the group manager got a rich member picker control to modify existing members or add new. Hopefully someone has done something like that and is willing to shoot a couple of screenshots how it could look.