Flow Designer - Create record from inbound email isn't processing as expected.

Marcel H_
Tera Guru

I've been trying to set something up that I thought was pretty straight forward in Flow Designer, to process inbound email to the instance, create a new record and set the necessary fields.

When testing I can see that the email is processed by the instance, but instead of creating a record on the specified table, it's creating a "Domain Monitoring" (appsec_domain_result_set) record:

find_real_file.png

However, if I go to the Flow and click "Test", the mail is processed and a record created as expected:

find_real_file.png

Below is the Flow configuration. Is there something incorrect that won't allow the mail to process?

find_real_file.png

find_real_file.png

2 REPLIES 2

Vasantharajan N
Giga Sage
Giga Sage

Please check the email log to understand which inbound Email action processed your email which created a record in "Domain Monitoring" table. 

Please make the condition specific to your requirement in flow, instead of recipients contains <supportemail@domain.com>. because all (new) emails that is sent to your instance will meet your condition.


Thanks & Regards,
Vasanth

MD AQUIB KHAN
Giga Guru

Hi Marcel,

I tried to create in my PDI . It worked . I made some changes . I am creating the record based on the subject.

Please find the screenshot below :

 

find_real_file.png

find_real_file.png

Test Results:

 

find_real_file.png

Records:

find_real_file.png

 

Please let me know if ,you need any more information

Regards,

Aquib