Can't display this dashboard - Workspace

[joaojunior]

Dear community,

I've a custom Workspace with a dashboard embedded in the homepage, which was working normally but without any modification from my side, is not displaying anymore. I'm getting this message now:

Although my configuration is the same as before, and I can find normally my dashboard

I can also normally find my dashboard record in "Dashboards" and all permissions regarding users and role sharing remains exactly the same.

Something that I noticed is my instance was upgraded from "glide-xanadu-07-02-2024__patch4-11-22-2024_12-02-2024_1408.zip" to "glide-xanadu-07-02-2024__patch5-12-24-2024_12-31-2024_0455.zip" a couple hours ago. This upgrade action was done in 2 of my instances, and one of them I was not touching for even longer, but now I got the same type of error.

Any type of recommendation to have at least make a workaround? (I already trigger a ticket so ServiceNow support)

[Arnab Dey1]

Did anyone get any further with this? We are still struggling. Awaiting snow case update. 

Thanks,

Arnab

[CoryP1]

We had the exact same issue in our Dev environment on Yokohama. The issue was fixed by updating to Yokohama Patch 1 (Found PRB1825127 that was mentioned above). I do not see it mentioned in Xanadu Patch 7 release notes, but they were both released on March 12 like SusanWinKY mentioned.

[Arnab Dey1]

Thanks Cory for that relieving update. 

Next week we are going to upgrade to Yp1. Currently we are in Xp6. 

May I ask how was the upgrade to Yp1 at your side overall? Was there any bummer?

Thanks,

Arnab

[AlbaJ]

Good afternoon, could you help me on how to add scorecard in my dasboard, since in the xanadu version it does not appear to add widget.

[PhaniR]

Hello,

Issue would be resolved by updating the visibility of the dashboard with the workspace that it is associated to.

We would have Platform Analytics by default. Update the same with the workspace where the issue exists.

Thanks,

Srini