Can we inactivate OOB Page variant in UI Builder
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07-22-2025 07:54 AM
Hi folk,
I have a requirement to hide a page variant as per role/group i am unable to add audience in the OOB, so i duplicated it, now i want to inactivate OOB, any idea/thoughts.
Any help appriciated, Thanks advance.
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07-22-2025 07:59 AM
Hi @BSP1 ,
I dont think deactivation is possible, have you tried unchecking Set as default variant checkbox and removing audiences.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P
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07-22-2025 08:14 AM
Hi Pavani, thanks for the reply
can you please guide me on this, since i am very new to this module
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07-22-2025 07:59 AM - edited 07-22-2025 08:02 AM
Hi @BSP1 ,
Yes, you can make it inactive using the Settings tab. Alternatively, you can remove all audiences and assign a higher order to this variate compared to the duplicate ones. This way, it won’t be displayed.
Once you make inactive it will show as below:
Thanks,
Pradeep
Regards,
Pradeep
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07-22-2025 08:12 AM
I don't think you can edit the OOTB page variant.
You can duplicate that and then work on the new one.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader