Change Request Templates: How do you actually use them?
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02-02-2023 08:16 AM - edited 02-02-2023 08:29 AM
I've read and re-read the Create a change request template doc and tried multiple times but I can't get this to work. I feel like there's some critical piece of information missing in the docs on how to actually use a Change Request Template once you've created it or I'm just blind.
I've created a new Parent Template per the docs (System Definition --> Templates), linked to one Child Template, as follows:
Then I created a Child Template and linked it to the Parent template, as follows:
Now what? What can I do with these?
When I open a new Change Request, I can see and apply the Parent Template, like this...
...but I can't figure out how to ever get the Child Task to be created.
What am I missing?