Change view for reference lookup list for a specific form only

Max Nowak
Kilo Sage

Hi,

In a custom application, I have a field that references the company table. I want to be able to change the view of the list that pops up when a user performs a lookup (aka, clicks on the magnifying glass icon), but only for this specific form.

I understand that I can right click > configure > configure list layout in the popup if I want to change this, but 1) that view is in global, and I'm working in a scoped app, and 2) as I understand, changing the list layout this way would change it globally, for all fields that reference core_company.

 

I tried creating a new view (there was a button labeled "Create new view in your custom scope" when I tried to configure the list view), but that didn't seem to do anything - I suspect that I created a new view, but somehow need to tell ServiceNow to use this view instead of the default view.

 

How can I achieve this? I want the lookup list view to change only if a user clicks the lookup icon on this specific field, not globally.

 

Thanks in advance,

Max

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Max Nowak 

it's not possible to show different lookup list view on same table if some field refers to that table

It will always be only 1 view which will be shown in entire instance for reference field pointing to that table

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

A ServiceNow employee contributed this post: https://www.servicenow.com/community/now-platform-blog/how-to-customize-fields-displayed-on-the-refe...

 

Is that not a bit of a solution/workaround for this issue?