https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/product/configuration-m...
This document says "CI reclassification is possible only between two classes that have identical identification rules"
What do they indicate by identical identification rules?
Both classes use a common field for identification? What if I have Field A in class A and Field A1 in class B and I want to reclassify if value in field A = value in field B?
