CMDB, Mobile, Plotter, Monitor, Scanner

nancyhz
Mega Contributor

We are going to implement the following CIs: Mobile, Plotter, Monitor, Scanner in our CMDB.   I know they are all child classes of hardware class.   I don't see they are defined in CMDB so I have the difficulty to define them in CMDB.

 

If they are not in CMDB classes defined by ServiceNow, we need to define new CI class for Mobile, Plotter, Monitor, Scanner.     Can any expert guide me which a base class they shall extends?

5 REPLIES 5

You can extend a wireless class, but it's unnecessary to do so. I would just keep it on the Communication Devices table (cmdb_ci_comm) and add or remove fields as you see fit.




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