CMDB, Mobile, Plotter, Monitor, Scanner
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07-26-2014 08:14 AM
We are going to implement the following CIs: Mobile, Plotter, Monitor, Scanner in our CMDB. I know they are all child classes of hardware class. I don't see they are defined in CMDB so I have the difficulty to define them in CMDB.
If they are not in CMDB classes defined by ServiceNow, we need to define new CI class for Mobile, Plotter, Monitor, Scanner. Can any expert guide me which a base class they shall extends?
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07-29-2014 10:20 AM