Right click in mac displays browser options
Hi In mac when user right clicks the menu shows browser option rather that service now list options. How to fix this? Snapshot attached. Thanks Srivatsa
Forum Posts
How to Switch to Modern Service-Now UI from Classic UI
Hello all, Good Day!! It's not about "Next Experience UI".How to switch to Modern Service-now UI from Classic UI.I heard that UI policies and some other scripts needs attention and checked. So, not having clear idea on this and I request someone to h...
Custom records deleted
Help... I have a table that was populated on Tuesday (june 30th) and today July 4th all the records are gone.This has broken multiple reports and forms. I've looked at the Recovery option under All and nothing appears to be there. I looked at Deleted...
Resolved! Is it possible to change the table label dynamically?
On the Incident form, the header displays the table label ("Incident") along with the record's display value (for example, INC0010001). Is it possible to change the table label dynamically based on a condition? For example, if the Priority is 1, can ...
Expected Behavior: As per ITIL best practices, a Requested Item should only be closed after all its
Expected Behavior:As per ITIL best practices, a Requested Item should only be closed after all its associated tasks are successfully completed and closed.Observed Behavior:The system currently allows closure of the Requested Item before closing all r...
Resolved! Dynamic filter Options End Date Delegaton
I'm trying to create a dynamic filter option on ends field for the delegate record. I want to take the current date add 1 week with the time defaulted to 23:59:59. I am able to add 1 week but I cannot figure out how to get the time to get set to 23:5...
Resolved! Include Email Script in "sysapproval" hyperlink
Hello!I'm working on a notification for a rejected approval, and have been asked to include a link back to the record that was rejected. This normally would be pretty straightforward, but what I'm up against is this is a custom App (extended from Tas...
Variable to be hidden in RITM
the variable 'by submit' created for the task when select option Type A is selected has to be visible and mandatory but not when TYPE B . At the same time when type B is selected and task is created for it along with the RITM then the variable 'by su...
Resolved! Impersonator Role - limiting what users can be impersonated
Hello, I would like to restrict certain users who have the impersonator role to a sub-set of users that they can impersonate. I believe that this is achievable using a business rule - before query. I found the below on another post however I have b...
Resolved! PDI delay
I have requested PDI for over a wee now and its still waitlisted
How can I create a dark mode for a custom theme??
I would like to create a dark mode for custom theme. I create a variant, and added OOB css from dark theme, the dark mode is not consistent. Buttons and field labels are missing, how to fix this issue??
Resolved! Softpin expiration notification still appear after the enrollment
Hello all,. I think most of the people received this notification.I tried to read the KB to handle the reset of the pin or enrolment.Configure Soft PIN • Australia Platform security • Docs | ServiceNowFirst of all, it is saying that it is expiring on...
Adding dark mode to a theme
Menu and button colorWhen my companies ServiceNow instance was put together with the help of the ServiceNow implementation partners a custom theme was put in using company colors and branding. I was recently given the ask to enable Dark Mode for IT...
Does Jira integration required Integration Hub Subscription ?
Can we integrate ServiceNow to Jir Bi-Directional with-out IntegrationHub Subscription. If yes, how should I proceed. ThanksAshok
