CMDB - Orphan Rule
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‎03-11-2024 05:05 AM
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.
For Server CI Class, the rule should be to mark all those servers as orphan that are not connected to any application. For Any other CI not connected to another CI is to be considered as an orphan.
How can I achieve this?
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‎03-12-2024 08:02 AM
Above link can be used to edit CMDB health orphan rule and you can tweak principal class later on.
Thanks-
-Manikanta
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‎03-12-2024 09:01 AM
Hi @Shubham Zanwar ,
Please confirm what does mean of Principal CI, Also you can configure the Orphans rules based the Relationship type some server dont have that particular relation with App, Database or etc.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0786510
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Thanks
AJ
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