CMDB - Orphan Rule

Shubham Zanwar
Tera Expert

As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.
For Server CI Class, the rule should be to mark all those servers as orphan that are not connected to any application. For Any other CI not connected to another CI is to be considered as an orphan.

 

How can I achieve this?

6 REPLIES 6

Manikanta Sanga
Tera Contributor

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

Above link can be used to edit CMDB health orphan rule and you can tweak principal class later on. 

 

 

Thanks-

-Manikanta

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Shubham Zanwar ,

 

Please confirm what does mean of Principal CI, Also you can configure the Orphans rules based the Relationship type some server dont have that particular relation with App, Database or etc.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0786510

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

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