Continually refreshing password reset page

Uncle Rob
Kilo Patron

I'm having an interesting new phenomenon.   Two new users have been set up manually with "password must be reset" property as true.

When they log in, they redirect to the Password Reset page (login_cpw.do), but it starts refreshing once or twice per second.

I recently set everything up for use with MultiProvider SSO, but haven't activated it in the properties.

Anyone seen anything like this before?

1 ACCEPTED SOLUTION

shruti_tyagi
ServiceNow Employee
ServiceNow Employee

Hi Robert,



Check if you have any global UI Script, usually this happen due to some UI script. I have seen mostly due to login_redirect script or some other UI script.



Thanks


Shruti


If the reply was informational, please like, mark as helpful or mark as correct!


View solution in original post

3 REPLIES 3

shruti_tyagi
ServiceNow Employee
ServiceNow Employee

Hi Robert,



Check if you have any global UI Script, usually this happen due to some UI script. I have seen mostly due to login_redirect script or some other UI script.



Thanks


Shruti


If the reply was informational, please like, mark as helpful or mark as correct!


THANK YOU!


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Hahaha, I am glad it worked