Could not find a record in sys_grid_canvas for column canvas_page referenced in this update

[Shweta91]

Hi,

I have created one dashboard and added few report on it but when i moved to update set from lower to upper environment then i can see blank dashboard, reports are not visible. While applying the update set i got error like "Could not find a record in sys_grid_canvas for column canvas_page referenced in this update" i had accepted remote update.

[Runjay Patel · Accepted solution]

Hi @Shweta91 ,

Your update set missing some updates like tab, convas. Follow below steps to recapture it in your update set.

1. Open dashboard and go to property.
2. 
3. Go to Dashboard related list and open the tab
4. 
5. Force capture it in your update set.
6. From tab form open the page and force capture in update set.
7. 
8. 
9. Now go to related list and force capture the dropzone.
10. 

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Runjay Patel - ServiceNow Solution Architect
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