Create Incident From Microsoft Teams

Raju13
Kilo Explorer

Hi guys,

Hi need to create an incident from Microsoft Teams. 

Example: When User Posted a message in Microsoft Teams the Incident need to be Created in Serviocenow.

 

Regards,

Raj.

5 REPLIES 5

Ct111
Giga Sage

Check this thoroughly

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/integrationhub/refere...

 

it will help you create incident via TEAMS

 

 

Mark my ANSWER as CORRECT n HELPFUL if applicable.

AshishKM
Kilo Patron
Kilo Patron

Hi Raj, 

Please review the below link and try some poc.

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/integrationhub/refere...

 

Watch it : 

https://www.youtube.com/watch?v=vESyxXC8MJM

https://www.youtube.com/watch?v=mkeLmrE0Ptc

 

Thanks,

Ashish

Please mark correct/helpful for others if it helps you.

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

SusanWinKY
Kilo Sage

Hi Raju,

Were you able to implement this?  If yes, do you mind providing the details? Thanks.


Susan Williams, Lexmark

Hi Susan,

 

I could able do to that with the help of Microsoft flows.

 

Regards,

Raju.