Create Incident From Microsoft Teams
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09-10-2019 05:17 AM
Hi guys,
Hi need to create an incident from Microsoft Teams.
Example: When User Posted a message in Microsoft Teams the Incident need to be Created in Serviocenow.
Regards,
Raj.
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09-10-2019 05:27 AM
Check this thoroughly
it will help you create incident via TEAMS
Mark my ANSWER as CORRECT n HELPFUL if applicable.
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09-10-2019 05:31 AM
Hi Raj,
Please review the below link and try some poc.
Watch it :
https://www.youtube.com/watch?v=vESyxXC8MJM
https://www.youtube.com/watch?v=mkeLmrE0Ptc
Thanks,
Ashish
Please mark correct/helpful for others if it helps you.
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
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07-31-2020 10:06 AM
Hi Raju,
Were you able to implement this? If yes, do you mind providing the details? Thanks.
Susan Williams, Lexmark
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09-24-2020 12:25 AM
Hi Susan,
I could able do to that with the help of Microsoft flows.
Regards,
Raju.