Customer Service Management

Nandhinisri
Tera Contributor

Hi, I installed com.sn_customerservice plugin. I have no default data (like the records generated for demo in PDI) in  cases . Can anyone help?

 

10 REPLIES 10

Hi @Harish Bainsla,

I'm not sure why you've shared a link to the Geneva CSM docs - but it's an interesting blast from the past (released in 2015, I believe).

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Generally for Company instance you don't get demo data, why do you need demo data then ? it is for PDIs to practice. Importing demo data in paid instance will create data issue.

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hi @Musab Rasheed 

I am specifying for PDI only. Please refer the image.

Nandhinisri_0-1703777383894.png