Data Normalization Plug In Conflict
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‎02-15-2019 10:11 AM
I am using the Normalization Data Services Guided Setup. I can successfully complete the setup but I am getting this notification when I activate the plugin "The active plugin Field Normalization will conflict with Canonicalization Service Client". As a note, the plug in is working and I am seeing positive normalization results. ServiceNow version is London. Environment is Dev.
Can someone elaborate on this conflict and provide steps for solution
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‎02-16-2019 01:01 AM
I think your issue might turn out to be something like this in future so refer the below link and get an idea
https://hi.service-now.com/kb_view.do?sysparm_article=KB0692003
Mark my ANSWER as CORRECT and HELPFUL if it helped
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‎02-19-2019 06:44 AM
Hello Creativethinker, Thank you for the reply and information. I have not read the article that you noted in your response yet but I did log a call with support late last week. Their response was that notification that I was getting is not an error but simply a warning and that there is no issue.
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‎11-26-2019 08:14 AM
Did they happen to mention anything about addressing it because it is still occurring LOL. Testing it in my PDI, New York and am witnessing the exact same error.
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‎11-26-2019 10:40 PM
Good for your brian. But thought HI support would give some better reason for that warning . Anyways Thanks for Information.
