Create a new normalized company (with Data Normalization Services plugin)
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‎11-29-2023 06:21 AM
We recently installed the Data Normalization Services plug-in, and now we are confused how to create a new company. If I add a company directly to the core_company table, it defaults to Normalized=false and the field is read-only. If I create the company under Normalized Company Names, this doesn't seem to help. No matter what I do, Normalized is false on the core_company record. What is the proper way of creating a totally new company once you've installed this plug-in?
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‎12-07-2023 10:36 AM
I have the same issue and we are on Vancouver version
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‎04-25-2024 05:46 AM
Agree, we have this issue as well.
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‎11-01-2024 11:42 AM
I found a solution, to re download Normalized Data from the Guided Setup.
https://<instance>.service-now.com/now/nav/ui/classic/params/target/%24guided_setup.do%23%2Fcontent%2Fbc577ee20b111200a8d7a12cf6673aba%3Ffocus%3D13df3a260b111200a8d7a12cf6673a36%26group_focuses%3D%26home_options%3Ddashboard%26scroll_to%3D%26filter%3Dall
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‎10-25-2024 01:25 PM
Did anybody find a solution here? I just had the same experience and am trying to troubleshoot