Data Normalization Plug In Conflict

briansanders
Giga Contributor

‎02-15-2019 10:11 AM

I am using the Normalization Data Services Guided Setup. I can successfully complete the setup but I am getting this notification when I activate the plugin "The active plugin Field Normalization will conflict with Canonicalization Service Client". As a note, the plug in is working and I am seeing positive normalization results. ServiceNow version is London. Environment is Dev.

Can someone elaborate on this conflict and provide steps for solution

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Laveena-Agarwal
Kilo Sage

‎03-22-2024 02:23 AM

Hi @briansanders 

Look at this Hi-KB article (KB0830013)- What is Canonicalization Service Client - Support and Troubleshooting (servicenow.com)

It clearly states that if there is no overlapping and duplication, go ahead for the plugin installation.

Check the article for more details.

 

Please check and Mark Helpful and Correct if it really helps you.

 

Regards,
Laveena Agarwal

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