date/time field calendar appears at the top of the form instead of underneath the field

YenGar
Mega Sage

‎06-20-2016 08:04 AM

Hello everyone,

In the service catalog, when clicking in the date/time field, the calendar picker appears at the top of the page instead of underneath the field as it should. (screen shot attached). Users have to scroll up to the top of the page when trying to set a date on a catalog item and the field is at the bottom. This doesn't happen in the forms in the back end (ex: incident, change requests. Has anyone encountered this before? If so, what can I do to fix this issue?

date-time.PNG

Any help is appreciated!

Thank you,

Yeny

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YenGar
Mega Sage
In response to mspeirs

‎06-27-2016 09:07 AM

Thank you Michael! This is great! I will try it out in our instance and hope it works for me also!



Thank you,


Yeny


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melaniebreal
Tera Contributor
In response to mspeirs

‎07-05-2016 12:19 PM

Thanks Michael for locating the temporary workaround. I applied the script and it corrected the issue in our DEV and TEST instances.


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shouvik
ServiceNow Employee
ServiceNow Employee

‎08-26-2016 12:30 PM

This is a know issue in ServiceNow platform.



https://hi.service-now.com/kb_view.do?sysparm_article=KB0595003



The PRB is backported to GP8, and GP7HF2. There is a proper workaround attached to the KB.



Thanks


Shouvik