Hello,I'm new to Service Now, and I'm trying to create a list in Knowledge Base. In a list, I want one of the listed item to have multiple text lines without effecting the list's numbering or spacing. For example:How can I accomplish this? No matter ...
Hi All, I have created a indicator and attached that indicator on OOB kpi group. I have created one assessment and submitted the assessment. When I am submitting the assessment the score is getting stored in asmt_assessment table but the score is not...
Hello,How do I access the results of a data resource fetch in a script? Goal:Is to fetch the sys_id of an attachment record for a given table sys_id.With the sys_id of the attachment record, I can send that to a page with a document viewer component...
I have created a process flow for incident table. I have also created a custom form for incident submission in service portal. Now how can I apply the process flow in that form or make same conditional Process Flow while I am viewing the record which...
Hello, Just like the title says, the system created a group and I need to know why. The group is completely empty and none of the required fields are filled out. I do have the date and time that it was created, but none of the logs that I have search...
Hello ServiceNow Dev,I have created a custom Dialogue Box for Change module when the UI Action Request Approval is triggered. As show in the picture below. I need to call a function invokeRiskAssessment() which is in the same UI Action when the butto...
Hello everyone, I'm currently working on Change module. For a specific requirement I need to call a method of 'Request Approval' UI Action [onAssess] into a UI Page to do come Calculation. The method I need to call from the UI Action is invokeRiskAss...
Hi All,I want to print the whole content from portal page as given in screenshot.When I try to print a page from our Service Portal ,it gets cut.Can you please tell me how can i do this?Thanks.
getReference() - The ServiceNow method all developers might be overlapping.I diving deep into ServiceNow optimization lately, and I had to share this gem, If you are tried of writing extra queries for reference records, getReference() will become our...
Hello everyone I'm currently working on Request Approval UI action where I need a popup onClick, I need to make it mandatory so I have to remove the close(x) button from the dialogue box and make it mandatory to Calculate risk can someone help me wit...
Hi Community , I am facing an issue whenever using Transform map to make entries to CMDB, there is a column of 12 digit numeric ID as AWS ID but in the excel sheet my teammate get to import in table . It contains less than 12 digit because the number...
Hi All,we have requirement to do integration of aws step function with servicenow. so basically its bidirectional integration in that on catalog item form when we fill some variables and submit the form after that the information will go via restapi ...
Not sure where to post this question related to Walk-Up Experience. Hopefully word this where it makes sense. We are working on configuring Walk-Up Experience, one of the requirements is to have a 30 minute after appointment work time. We are allowin...
Hi,I have a question about CLE "Encrypted Field Configuration" entries update and delete them, after creating a record in this module the records are read-only. it is not possible to delete them or update them. The only field that is changeable is t...
ServiceNow Service Catalog is a critical component of IT Service Management (ITSM), offering an intuitive interface for end users to request services and products, while providing fulfillers with a structured workflow to process and deliver those ser...
