Date/time field Showing only one date in one month

sktbrz191
Giga Contributor

when I am Clicking on date/time field the pop up is coming at left top of screen with only one date to choose from, can anyone suggest what going wrong here,

ps: didn't made any changes , it is in global application Incident TableScreenshot 2026-03-20 173103.png

 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

@sktbrz191 


It looks like a cache issue. If possible, please try refreshing (if PDI)  it or use cache.do.

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Tanushree Maiti
Tera Sage

Hi @sktbrz191 

 

Calendar widget should be opening next to field  NOT top of the form.

Probable Resolution

In the filter navigator go to sys_properties.list.  Search for glide.sys.language.  Check the value that is set.  If the value is "en.US", change it back to "en" which should resolve the issue. 

 

Refer:  https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755803

 

Then check , or logout and login check.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Ankur Bawiskar
Tera Patron

@sktbrz191 

happening with all users or some users?

any recent upgrade?

is that a custom field or OOTB one?

Any script is running which is graying out some dates?

did you ask user to clear instance cache using cache.do and then check again?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Nilesh Pol
Kilo Sage

@sktbrz191 

Can you verify with another browser?

or verify with UI16