deactivate the prebuilt topics in the virtual chatbot

lior3
Tera Contributor

Hi, i just created a new topic under default chat experience main topic, now, i wanted to active only my topic, but i see that is not possible to deactivate the prebuilt topics? read only, data policy...
please advice
Lior

10 REPLIES 10

Hi Sarah, I can't send you the update set but I do know SN support set the Is Topic Visible flag to false (something only they can do) and my case number was CS8578775. 

 

If you referenced both, they might be able to give you the update set directly?