Debugging Workflows

[Woz]

Hello,

I had a problem with one of my workflows (which I have now fixed). While i was trying to work out how to fix it I tired to debug the workflow using a run script action and had been into workflow properties to enable workflow debugging

Below is the script I was using to debug and I was looking in system logs> all  for the logs

//Find all incidents with a priority of 1 or 2
var gr = new GlideRecord('sysapproval_approver');

gr.addQuery('sysapproval', current.Number);
//gr.addQuery('state', 'approved');
gr.query();
while (gr.next())
{
    workflow.info('Number' + current.Number);
    workflow.info('approval for' + sysapproval);
    workflow.info('state' + state);

}

Why cant I see workflow logs? How should I be debugging workflows?

[darbour]

What table is this workflow running on?

[darbour]

In the Approvals table, sysapproval is a reference field, so you have to query it with a sys_id. See if this works for you:

(function (current) {
    var gr = new GlideRecord('sysapproval_approver');
    gr.addQuery('sysapproval', current.sys_id);
    gr.query()

    while (gr.next()) {
        // log using workflow.info()
    }
})(current);

Also, current.Number should be current.number.

[Supriya Sirse1]

Hi,

If you enable the glide.workflow.log.debug property (should only be done on non-production instances) you can utilize the workflow.debug() method to log messages to your workflow context record.

You can also utilize workflow.info(), workflow.warn(), or workflow.error() when appropriate.

=====================

More information please find below link:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0538547

Regards,

Supriya S.

Please Hit ✅Correct, ⭐️Helpful depending on the impact of the response

[Trupti6]

Hi,

Try to debug workflow from active context and check in workflow Activity History, Workflow logs in bottom section.