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Resolved! What are sensible values for glide.script_processor.authorized_script_module_role as part of ISC security score?

Hi all, As part of improving our security score in the Instance Security Center, I want to set the property glide.script_processor.authorized_script_module_role. I have read the documentation, but it does not suggest what sensible values might be. Do...

How to know servicenow version details ?

Hi Team,  How to check ServiceNow version for normal end users as well as ITIL users.  As a admin I can see the version details via stats.do but how ITIL users/Fulfillers can see the ServiceNow version details.  ThanksAshok

B Ashok by Tera Guru
  • 1102 Views
  • 2 replies
  • 2 helpfuls

ESS portal issue

How can we see closed/resolved incidents & problem records in ESS portal?(User already have admin & itil_admin role still he is not able to see the closed/resolved incidents & problem records)

Resolved! UI Builder - How to configure a list

Hello I am new to the UI Builder and want to configure a workspace similar to the CMDB workspace: In my workspace I already added resizable panes and configured the list menu. Clicking on the different list's names displays the desired lists and the...

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Hendrik6 by Kilo Guru
  • 6918 Views
  • 8 replies
  • 8 helpfuls

Resolved! How to close g_modal window in which I have a record producer; I need to close this g_modal window onsubmit of Record producer.

For a Custom scoped application, inside agent workspace via a UI action, i display a g_modal.showframe function onClick(g_form) { var premiseId = g_form.getUniqueValue();var rpId = 'rpid';g_modal.showFrame({ url: 'sp?id=sc_cat_item&sys_id=' + rpId + ...

Resolved! UI builder - Orders in Sub-page

Hello,I have created a page with sub-pages (viewport).How can I manage pages in right order?? I have entered numbers in "Order" on "Sub-page Overview".  My expectation is to show the page with order no. 10 first. Thanks,

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WNSN by Tera Contributor
  • 2141 Views
  • 4 replies
  • 5 helpfuls