Delete option not working anymore in KB, after the Washington upgrade
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03-19-2024 02:49 PM - edited 03-19-2024 02:51 PM
Deleting a draft version of this article will only delete this particular version and not all the older published version of the articles in Servicenow kb. This deletion will also remove all minor version of this article, up to the last published version. Find the screenshot and can anyone guide on this issue.
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03-19-2024 08:36 PM
Hi @Community Alums
Can you pls tell what's your requirement?
If your requirement is to delete all versions, you can do the same from list view by searching for KB and selecting all the versions.
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra.
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10-24-2024 11:58 PM
Hi @Community Alums
Please revert back to Washington dc related update set on ui action and try clicking on delete option.
Please mark the answer as helpful and correct if helped.