Issue After Upgrade to Xanadu: Form Submit Redirect Not Working in UI Builder

SundaramR
Tera Guru

Hi,

 

I'm running into an issue after upgrading to the Xanadu release.

In UI Builder, I have a page variant that includes a Form Component and a Record Form Controller. The page is accessed via a URL like:

 

 
/now/sales/record/app_table/47046a30fb91e2105820f4be55efdc98

 

 

There is a button on the page configured with the following event:

 
[Form action] Submit - Data resource: Record Form Controller with sysverb_ws_save

 

 

In the submitted event of the form controller, I’m triggering a redirect to the home page. This setup worked perfectly in the Washington release.

However, after upgrading to Xanadu, when I click the submit button:

  • The form still saves correctly,

  • But the redirect doesn't happen,

  • Instead, the URL gets appended like this:

 
/now/sales/record/app_table/47046a30fb91e2105820f4be55efdc98/sub/record/app_table/47046a30fb91e2105820f4be55efdc98
 

It seems like the route is stacking or being pushed again, rather than navigating away.

 

Has anyone else experienced this issue post-upgrade? Is there a recommended way to explicitly handle redirects after form submission in Xanadu?

Any help would be appreciated!

 

Thanks

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@SundaramR 

If you are sure this started happening after upgrade then raise a case with ServiceNow

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader