Drag and Drop to download attachments
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09-20-2023 06:11 PM
Hi, Is there a way to enable the feature to download attachments from an incident by using "drag & drop" ? When a user drag and drop the attachment from the ticket to their desktop, the attachment should be downloaded to the desktop directly.
How it behave right now is a link to the ticket will be created instead of the attachment which is not very user friendly.
Do let me know if there are any alternatives to cater for this requirement. Thank you!
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09-22-2023 01:43 AM
I don't think it's is achievable the way you mentioned, but you may have a look to HTML5 download tag
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09-24-2023 07:59 PM
thanks for the suggestion, but i don't think the HTML5 download tag works for my scenario.
Have anyone gotten this to work?