Dynamic attachment on Catalog Item from a record

[Patrik Z]

Hello Community,

a client has a specific requirement to attach a file from a record to a catalog item.

The way it's supposed to work is that there is a UI Action that redirects you to the catalog item and when you get there, the attachment from the record is supposed to be there. 

The cat. item has a reference field to the record but I just don't know how to do it since the cat. item is not a created record yet so GlideSysAttachment.copy will probably not work.

Is there a way to do it dynamically like that?

Thanks
Patrik

[Sagar Pagar]

Hi Patrik,

Would you please explain a bit from which records you want to copy attachment?

Thanks,

Sagar Pagar

[David36]

Was any solution found for this request?

[simonezini]

Hi @Patrik Z ,

from the UI Action you could redirect to the catalog item page and add to the url a parameter, for example the sys_id of the attachment you want to be in the catalog item.

Then, with an onLoad script you could retrieve that parameter from the URL and set it to a variable of type Attachment (it will take the sys_id of an attachment as value). In this way you could set a dynamic attachment on the catalog item.

Here's an example of the Catalog Item onLoad script:

function onLoad() {

	//Pre-load values from URL if available
	var url = top.location.href;
	var attachmentSysId = new URLSearchParams(url).get("sysparm_att");

	if (attachmentSysId) {
		g_form.setValue('var_myattachment', attachmentSysId);
	}

}

Here, var_myattachment is your attachment type variable on catalog item, and sysparm_att is the parameter you need to pass in the URL; so the URL would be like this: "https://myinstance.service-now.com/sp?id=sc_cat_item&sys_id=XXXXXXXXXX&sysparm_att=abcdef1234567890".

Let me know if this helped!

Regards

Simone